Teleperformance

Teleperformance

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  • Bilingual Customer Service (Advanced English) 24X7 Availability required / Lima and Trujillo ONLY / All benefits according to law!

  • Publicado:Hace 4 días (actualizada)
  • Salario

  • S/. 1.600,00 (Mensual)
  • Localización

  • Lima, Lima
  • Descripción

  • Teleperformance, part of a GPTW Company 2020, want bilingual agents to provide customer service for users of a Luxury Car Rental Service

    *Requirements

    High school graduate
    English Level: B2+ or above (Fluent Speaking and very good writing)
    Resident of Lima or Trujillo
    15Mbps minimum internet speed (LAN Cable direct connection REQUIRED)

    *Competencies and Specific Skills:

    Communication skills
    Customer orientation (Empathy)
    Problem resolution
    Attention to detail

    *Responsabilities:

    Demonstrates highly comprehension and use of the english language.
    Demonstrates accurate and professional customer service on time.
    Maintains a professional attitude and represents the company in a positive way.
    Demonstrates proper knowledge and use of departmental resources, policies and procedures.
    Responds to messages on the phone, chat and email queues.
    Maintains acceptable call times and email handling time, while remaining friendly and informative.
    Maintains productivity and quality standards.
    Actively search for solutions and identify trends for the appropriate staff, including possible solutions or suggestions
    Demonstrates the sense of urgency appropriate for client responses.

    *Benefits:
    S/. 1600 salary + bonus (according to performance)
    All benefits (AFP, vacations, CTS, gratification, Essalud, etc)
    Nice work enviroment
    Corporate discounts

  • Fecha de contratación: 12/06/2021
  • Requerimientos

  • Educación mínima: Educación Secundaria
  • Idiomas: Inglés
  • Disponibilidad de viajar: Si
  • Disponibilidad de cambio de residencia: Si

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Resumen del empleo

  • Bilingual Customer Service (Advanced English) 24X7 Availability required / Lima and Trujillo ONLY / All benefits according to law! en Lima, Lima

  • Empresa

    Teleperformance
  • Jornada

    Tiempo completo

  • Tipo de contrato

    Contrato por Inicio o Incremento de Actividad

  • Salario

    S/. 1.600,00 (Mensual)

  • Aplicar

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