Depot Operation Lead/Key User

The Company
Fast Dolphin is an ERP consulting company, working primarily with SAP and Oracle. We have most of our clients in the US, but also have projects throughout Latin America and Canada, making us one of the leading ERP consulting firms and an excellent place to work. We offer our consultants very competitive remuneration and exciting projects. We have both full-time positions and contract opportunities.

The Position
We are currently looking for a Service Delivery Lead/Key User who will provide Parts Depot Operations subject matter expertise for deployment of CRM Application in various Latin America countries. This contract opportunity is for at least 3 months, and will be paid on a per-hour basis. The duties that will be assigned to this position are the following:
• During the Latin America Service System (CRM) Deployment Project, participates 100% in assigned project tasks which include change impact assessment, organization change management, gap assessment and solutioning, test script development, cycle testing, development and documentation of desk procedures, development of training materials, training of system users, and go-live support.
• Coordinates Depot operations with Client’s Service Delivery. Responsible for ensuring service parts orders are shipped according to service level requirements.
• Coordinates the operations between Depots and the other areas of Client that are involved in providing proper service to our customers.
• Work with the service teams to improve communications and process flows within the operations.
• Responsible for publishing and analyzing reports relating to Depot Operations.
• Develops and implements inventory controls
• Drives business improvements: Customer and margin
• Serves as the primary point of contact for system related issues for the Depot Operations area of the business. During steady-state (after system deployment), this is estimated to be no more than 20% of the job function.

The Ideal Candidate

The ideal candidate will have exceptional communication skills in Spanish and English, knowledge of JDE Supply Chain application and process, inventory management, project management skills preferably, two to three years of supply depot operations experience, two to three years in Inventory Management and be proficient in Microsoft Office programs and use of information systems. If you are interested in this contract opportunity and want to be considered, please send you CV in English (MS Word) to bm @ fastdolphin . com. Besides the information in your resume, please provide us with your compensation requirements (hourly rate) and availability. Please feel free to contact us if you need further information.



Fast Dolphin, Inc.
www fastdolphin com
12555 Orange Drive, Suite 242
Ft. Lauderdale, FL 33330
Phone: (954) 862-1702
Fax: (954) 252-2395